Privacy Policy

1. Introduction

ReimaginAI ("we," "us") operates ReimaginAI Engine ("Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

Our postal address is 17 No Ward, Cumilla City Corporation, Cumilla, Bangladesh.

2. Information We Collect

Information you provide:

• Account information: name, email address
• Payment information: processed securely by our third-party payment provider (we do not store card details)
• Company names submitted for analysis

Information collected automatically:

• Usage data: pages visited, features used, timestamps
• Device information: browser type, operating system, IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and deliver the Service, including generating analysis reports
• To process payments and send transaction confirmations
• To communicate with you about your account or reports
• To improve and optimize the Service
• To comply with legal obligations

4. Data Sources for Reports

Our analysis reports are generated using publicly available information gathered through web research. We do not access private, confidential, or proprietary company data. All research is conducted on publicly accessible websites and sources.

5. Data Sharing and Sub-processors

We do not sell your personal information. To deliver the Service we rely on the following sub-processors:

• Dodo Payments — Merchant of Record; processes your payment and handles tax compliance. Card details never touch our servers.
• Google Gemini (via Google Cloud Vertex AI) — generates the natural language content of your blueprint. Only the company name, industry hint, and our research prompts are sent; no personal account data is sent.
• Firecrawl — performs public web crawling on the company you submit, using publicly accessible URLs only.
• Tavily — performs public web search queries about the company you submit.
• Firebase Authentication (Google LLC) — handles sign-in and session management.
• Cloud infrastructure providers — host the application and database.
• Legal authorities — when required by law or to protect our rights.

6. Data Retention

We retain your account information for as long as your account is active. Analysis reports are stored indefinitely for your access. Shared report links expire after 30 days. You may request deletion of your account and associated data at any time.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure authentication via Firebase, and secure payment processing through PCI-compliant providers. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookie settings through your browser preferences.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. We encourage you to review this page periodically.

12. Contact

For questions about this Privacy Policy, contact us at [email protected].

Postal address: 17 No Ward, Cumilla City Corporation, Cumilla, Bangladesh.